Delivery & Customer Service

Jaune Studio veille à ce que l'expérience client soit en en accord avec la simplicité et la qualité du design de ses luminaires.

De la commande à la livraison, mais aussi dans l'usage quotidien, nous garantissons un support et une durabilité tout au long des années d'utilisation de votre produit.

Delivery within 3 weeks

― Delivery within 3 weeks in Europe
― Worldwide delivery *
― Part of the shipping costs are at your expense to ensure quality transport and packaging.

* Depending on your country of purchase, delivery may be subject to legal import taxes and extended delivery time.

Free 14 days returns

If you change your mind within 14 days, we will take care of the return to our workshop and give you a full refund.
To return your order, contact us using the form at the bottom of this page.

Well thought-out packaging

We have designed our packaging to protect our lights from shocks while reducing our ecological impact. Made of cardboard and recycled foam, you can dispose of them in the recycling bin.


- Jaune Fabrique provides a two-year manufacturer's warranty. We cover shipping costs, repair and replacement in case of malfunction not related to breakage or misuse.

- Beyond this coverage, we can repair and replace any part of your lamp, even in case of breakage, for many years.


- All product parts are replaceable. Made wish sustainability in mind, we can repair and replace any part of your lamp, even in case of breakage, for many years.

- To make our products more attractive in time, they will be regularly updated with transparency on our end, with WiFi, to optimize certain functions when necessary, and to propose new uses.
Delivery, returns, customer service... We are here to help, contact us using the form below.

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Customer service


16 rue Sainte Foy - 75002 Paris
5 rue Chantecler - 13007 Marseille